Infrastructure Support Engineer

Ref No. EMPNS8183
Location London, England
Job type Permanent
Job Status Closed
You can not apply for this job as its status is Closed.
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Introduction

The role will be defined as a Desktop/Tech Desk Technical Support engineer as part of a managed services contract with the multi-national technology company with minimal travel requirements

Important

Infrastructure Support Engineer

The Job

Infrastructure Support Engineer

The role will be defined as a Desktop/Tech Desk Technical Support engineer as part of a managed services contract with the multi-national technology company with minimal travel requirements

Key Responsibilities:

General desktop support including some contact with VIP's and associated support tasks. The position involves monitoring and administering a ticket system ITSM (Service Requests, Incident and IMAC'S), contacting staff to resolve issues with office based and field staff.

Key Qualifications:

  • General Desk Side Support
  • Specific skills are required in MS Outlook, .PST files Retrieval / Mapping
  • Day to day support tasks to UK based mobile devices.
  • Microsoft Active Directory
  • Password Changes
  • Desktop and Laptop Installation & Configurations
  • Installation & Configuration of Printers
  • End User Training
  • Ticket Issue Management
  • Cisco
  • Data Centre experience

Technical Skills:

  • Microsoft Windows 7, 8 & 10.
  • MS Office Suite / Office 365
  • Active Directory Support & Administration
  • Multi-Vendor Hardware Installations (DELL, HP etc.)
  • Candidates will ideally hold some industry qualifications (MCDTS or MCSE)
  • Cisco
  • Data Centre experience

Key Non-Technical Skills:

  • Problem solving and analytical.
  • Effective communicator (written and verbal)
  • Ability to work under pressure.

Please attach an up to date CV with the application

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application.

You can not apply for this job as its status is Closed.
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