Solution Architect - Customer Services

Ref No. EMP457052
Salary £575 - £675/day
Location Worthing, England
Start date ASAP
Job type Contract (6 months)
Job Status Now Interviewing

Introduction

Solutions Architect - is required for a 6 month contract (potential to extend) based in West Sussex. (Remote working initially)

Important

Solution Architect

The Job

Working for a leading Utilities organisation, you will be involved in a large Change Programme within the clients Customer Services function.

Key responsibilities:

* Capacity planning, availability, performance, house-keeping, monitoring

* Designing and maintaining the application solution delivery and infrastructure environment

* Liaising with 3rd party product providers to understand future enhancements, product roadmaps, new developments and communicate as required to business.

* Good customer services function experience including: Billing/debt management/data management/CRM

Experience required:

* Experience of end-to-end application solution architecture/design methods and patterns

* Utility or regulated industry experience will be very useful but not essential.

* Digital Channel experience including SAP, IT, CRM, Web Technologies

This position is to start ASAP and will pay between £575 - £675 per day ltd/umbrella (outside of IR35) depending on your level of experience.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application.

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