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Application Specialist - ECM
An ECM Application Specialist is required on a permanent basis working in Worthing
Scope of role
Analyse business needs as they relate to client business objectives and creation of lean processes
Develop solutions on Enterprise Content or Document Management Domain platforms according to business requirements.
Support new project implementation aligned with business objective and solution architecture.
Implement new releases of existing business application software, capturing end user requirements and configuring, testing and integrating with business systems as necessary.
Provide 2nd line support for business applications under role scope
Produce specifications and designs for application and its components to meet defined business needs, retaining compatibility with enterprise and solution architectures.
Specify, design and maintain mechanisms for storage and access to both structured and unstructured information, in support of business information needs.
Experience in Software solutions support and implementation including creating technical documentation and user training
Develop, implement and report the findings of suitable test schedules to measure and improve the quality of application solutions being deployed, to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified.
Liaise with the integration team to integrate and test components and/or subsystems and their interfaces in order to create operational services.
Liaise IT service desk to facilitate robust service support for new and upgraded application solutions.
Facilitate productive relationships with and between key stakeholders, during the Planning management and implementation of business change, as applicable.
Ensure that project and business application support documentation is maintained.
Coordinate the work of suppliers and contractors during the development, testing and implementation of new or upgraded business modules or solutions.
Support and maintain the database infrastructure which underpins the Company's business applications and enterprise reporting requirements.
Provide estimates for scope of works and associated resourcing requirements for project planning purposes.
Identify project related risks and escalate project technical issues in a timely manner
Own the responsibility for unit testing and code merge for changes and projects (With external parties as needed)
Good technical knowledge and experience in Enterprise Content or Document Management Domain
Experience of working in large scale and complex enterprise environments
Proven hands-on experience of Enterprise Content or Document Management Domain support, configuration and integration
Strong understanding of configuration dependencies and integration points between business systems and Enterprise Content or Document Management Domain
Knowledge of one or more enterprise Enterprise Content or Document Management Domain solutions such as Opentext, Sharepoint, Documentum, Lexmark etc.
Experienced Enterprise Content or Document Management Domain specialist
Experience in issue analysis and recommend solutions for Enterprise Content or Document Management Domain related technical changes
Experience in impact analysis of support pack and upgrades for Enterprise Content or Document Management Domain
Act as single point of contact for Enterprise Content or Document Management Domain related technical issues to project and support teams
In-depth knowledge of Enterprise Content or Document Management Domain process with a proven track record of supporting, implementing and improving applications
Knowledge IT Service Management toolsets, including Knowledge Base & Configuration Management
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.
You can not apply for this job as its status is Closed.