Data Analyst

Ref No. EMP447888
Salary £25 - £30/hour
Location Uxbridge, London, England
Start date ASAP
Job type Contract (4 Months )
Job Status Applicants Required

Introduction

A highly reputable Pharmaceutical organisation is requiring a Data Analyst with experience in Salesforce CRM.

Important

Salesforce, Veeva, CRM

The Job

A highly reputable Pharmaceutical organisation is requiring a Data Analyst with experience in Salesforce CRM.

Working within the Multi-Channel Marketing and Commercial Effectiveness Directorate, the role will assist in the delivery of Sales Force Effectiveness (SFE) programs and projects to achieve key business objectives including:

  • Sales force effectiveness benchmarking, activity planning, sizing/structure and KPI reporting
  • Drive efficiencies and process improvement across SFE by automating standardised tasks and upskilling end users in self-service data provision.
  • Data warehouse management: curating internal data sets and making the best use of third-party data sets
  • Supporting bonus calculation and CRM data configuration.

This role will report into the Sales Force Effectiveness Manager and will play a key role in supporting the directorate vision of accelerating data driven multi-channel marketing, sales and commercial excellence.

  • Handling queries from Sales and Marketing teams relating to the Business Information systems or data contained within.
  • Providing analytical support and managing specific processes relating to SFE projects
  • Provide support in the deployment / and ongoing business requirements for Business Information systems (including QlikView and Power BI). This will require communication and co-ordination with both local commercial teams and global strategic teams
  • Managing or supporting ad-hoc projects and requests for sales and activity data, in a timely manner. Deep dive into issue resolution when necessary. Supporting move to self-serve insights model by improving accessibility of PowerBI reports and upskilling commercial teams.
  • Support the delivery of technical data projects.
  • Managing GDPR requests & working with third parties to optimize approach for privacy (GDPR) related requests
  • Supporting the data validation of sales force bonus and incentive programs, adhering to timelines and Global processes
  • Supporting the Data Manager in maintaining the quality of data within the local database and any data feeds as required
  • Acting as a CRM Data Steward for the configuration of Veeva and maintenance of the quality of the data within Veeva (in conjunction with the CRM Data Analyst)
  • Back-up cover & support to the CRM (Veeva) Data Analyst when required, - including day to day incident management system [ Remedy] within agreed SLA timelines and working with third party suppliers

Minimum Requirements

  • Degree level qualification
  • Aptitude for programming and logical thinking (SQL programming knowledge preferred)
  • Advanced Excel skills essential
  • Possess strong analytical skills
  • Possess good attention to detail
  • Organised and logical approach to problem solving
  • Working effectively as part of a team, taking accountability for own actions and tasks, whilst communicating with others
  • Ability to be self-directed and work independently
  • Prioritise workload to manage multiple ongoing projects
  • Possess strong organisational skills
  • Excellent communication skills, both verbal and written
  • Willingness to learn
  • Ability to establish and maintain effective working relationships with co-workers, managers and stakeholders across varying levels of seniority who may be based outside the UK

Contract until end of March initially paying up to £30 per hour LTD/Umbrella.

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