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Senior Voice Engineer
I am looking for a Senior Voice Engineer to work for a well-known established company in the South East.
To help support this strategic initiative a new IT Department is being set up and the Senior Voice Engineer is key to building & establishing this team both from Transition of existing services from current IT provider to running the Voice Support function under operational BAU.
The main purpose of the role will to be responsible for the resolution through 2nd and 3rd line support for all Network & Voice related issues. Working the other IT teams, such as Server Infrastructure, Application Management, Security, the Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.
The position that is being offered will be a permanent role, the role is a Monday - Friday role, with a competitive salary with rewards and benefits package.
Knowledge and experience -
- Experience with all Voice related service issues and also the "shift left" of repeat incidents and request to increase the Service Desk
- Challenging vendors on solution designs
- Dealing with major Global Comms suppliers
- Cloud Platform experience
- MCSE qualified (preferred)
- Ideally CCNA and upwards
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.