- Hiring hub
- Submit vacancy
- Career advice
- CV Information
- Employment advice
- Career advice from our recruitment specialists
- Interview Advice
- About us
1st Line Support Analyst
5 x 1st Line Support / Service Desk Analysts are required for 3 month contract (to be extended by another 3 months if successful)
Working for the private sector - as part of a large Service Desk expansion, our client is looking to recruit a team of 15 1st Line Support / Service Desk Analysts to join a fast-paced, busy team providing IT Support to internal users and customers.
As a Service Desk Analyst you will receive IT incidents via incoming calls or emails. You will assess the call, provide basic trouble shooting / 1st time fixes where possible or escalate up to the 2nd Line technical teams for resolution.
For these roles you need to have previous experience of working within a Helpdesk / Service Desk / Remote support environment with some technical knowledge / experience of 1 or more of the following: Active Directory (AD), Microsoft 365, Exchange, , Citrix environments,
These roles are to start ASAP and will pay £13.50 + HP PAYE or £16.50 ltd/umbrella per hour
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.
You can not apply for this job as its status is Closed.
Popular fields of work
Top in IT Infrastructure
- Experts needed to help organisations migrate IT services to the cloud
As businesses look to migrate their IT services to the cloud, Andy Slater comments on how skilled cloud professionals can he...
- Video: Diving into diversity with Toronto’s top women in tech
Networkers brings you career advice from some of the top women in tech following our recent event in Toronto.