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1st line support
A 1st Line Support / Service Desk Analyst is required for 3 month contract (to be extended by another 3 months if successful) based near Portsmouth, Hampshire.
Working for the private sector - as part of a large Service Desk expansion, our client is looking to recruit a team of 15 1st Line Support / Service Desk Analysts to join a fast-paced, busy team providing IT Support to internal users and customers.
As a Service Desk Analyst you will receive IT incidents via incoming calls or emails. You will assess the call, provide basic trouble shooting / 1st time fixes where possible or escalate up to the 2nd Line technical teams for resolution.
For these roles you need to have previous experience of working within a Helpdesk / Service Desk / Remote support environment with some technical knowledge / experience of 1 or more of the following: Active Directory (AD), Microsoft 365, Exchange, , Citrix environments,
These roles are to start ASAP and will pay £10.50 + HP PAYE or £13.50 ltd/umbrella per hour
Helpdesk / Service Desk experience
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.
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