Partner Service Manager / Field Service Manager

Ref No. CLGNS297
Location Leeds, England
Job type Permanent
Job Status

Introduction

My IT consultancy client are looking for an experienced Partner Service/Delivery Manager experienced operating with vendors and partners.

Important

Partner Service Manager / Field Service Manager

The Job

Partner Service Manager / Field Service Manager

My IT consultancy client are looking for an experienced Partner Service/Delivery Manager experienced operating with vendors and partners against tight KPI's and SLA's for clients across Europe.

The Partner Service Manager role supports the implementation and global service management of the relevant partners/vendors by ensuring effective contractual service delivery from these Partners.

You will act as an advocate for the service assigned while ensuring achievement of financial performance

Key Responsibilities:

  • Manage Sourcing of Vendor/ Subcontractor with Procurement
  • Supplier Relationship Management
  • Manage the end to end the service performance of the Partner/Vendor
  • Responsible for financial management, including Operating Plan P&Ls, billing, receivables and cost management related to the Partners/ Vendors
  • Supports the Client Account Executives and Service Delivery managers of individual clients services
  • Responsible for Change control management
  • Overall Governance; regular performance reviews, establishing standard set performance reports and Dashboards ,liaising with Procurement
  • Ensure continuous process improvements to support improved performance levels
  • Develop and deploy standard best practices for partners / vendors Working closely with regional Field Service Leader and account teams for new projects and services

All candidates will be carefully considered, please do not call in directly.

Attach an up to date CV to your application.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application.

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