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Functional Consultant - ITSM
Experience in handling large transition and enablement of ITSM tool.
Networkers is lookihng for a French speeaking functional consultant:
- Accountable to Business Units for specific IT services delivered to their portfolios
- Review of portfolio specificdashooards and provide feedback
- Defines requirements for new seivices in line with seivice delivery strategy. Ensures such offernigs are professionally introduced through agreed processes , accepted by and are deliverable to the business
- Single Point of Contact within Supplier organisation in regard to Customer's business area and their representatives;
- Responsbile for undertaking Seivice reviews with business customers including providing a view of performance
- Support and maintain internal and external application solutions used by the business while coordinating with the functional teams
- Act as the escalation point for Customer's Service Manager for their respective domaine
Ensures the business accepts Service Delivery, and IT as trusted partners who drive business value through the use of IT and protectsthe business from its misuse of IT.
Interested? Get in touch for more information and an immediate consideration.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.
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