Junior IT Support Technician

Ref No. BHN531989
Salary £17,000 - £22,000/annum
Location Leamington Spa, England
Job type Permanent
Job Status Open

Introduction

Junior IT Support Technician opportunity - Warwickshire based - up to 22k + Benefits.

Important

Junior IT Support Technician

The Job

Junior IT Support Technician opportunity - Warwickshire based - up to 22k + Benefits.

We are looking for a motivated individual with a passion for technology and service delivery to join the IT team as a Junior IT Support Technician.

This role would be ideal for someone with a passion for IT and looking for career progression and development. Graduates are welcome to apply.

The role is hands-on with IT equipment and involves supporting staff across a wide variety of IT services and systems.

Responsibilities include:

  • Support different types of hardware:
  • Desktops, laptops, and high-performance workstations
  • Monitors, docking stations, and other peripherals
  • Mobile phones, MiFi devices, printers, and projectors
  • Record relevant information in the IT Service Desk system and the Asset Management system.
  • Install, troubleshoot, and uninstall software.
  • Support IT projects such as the rollout of new IT systems.
  • Liaise with 3rd parties for repair and support of PCs and printers.

Skills

  • Manage customer expectations with strong written and verbal communication skills.
  • Install Windows Operating systems.
  • Install and uninstall software.
  • Patch computers into a network.
  • Troubleshoot hardware and software problems.

Personal Attributes

  • The candidate will be interacting with staff members locally and remotely, along with the wider IT team and IT suppliers.
  • Good organisation and communication are critical to success, along with technical skills.
  • Meets commitments and keeps to a high standard of service delivery.
  • Good communicator. Able to deal directly with end user queries, and to keep the wider IT team up to date.
  • Interested in technology. Motivated to learn about new IT systems and solutions.

Knowledge / Experience

  • The candidate will ideally have had introductory work experience in an IT field. Formal qualifications in an IT discipline are preferred.

Nadine Hayani
manages this role


 

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